We try to take care of most of the heavy lifting for you, but there are a few things we will need from you:
We offer 2 rounds of revisions in each phase to make sure everything is just right. After that, additional rounds can be added at our hourly rate of $100.
Deadlines keep things running smoothly and create the best end result. If you think you might miss a deadline, let us know ASAP so we can adjust.
All our communication will be sent via email, including passing off proofs and collecting feedback. If you ever want to jump on a call instead, just let us know!
A few things to keep in mind
We’re in this together! The more we collaborate, the more likely we'll end up with something you absolutely love!
If something seems off but you don't know exactly what needs to change, feel free to say things like: it feels too harsh, not warm enough, or too busy.
Please provide all changes the first time you see something. The goal for the second round is to approve the changes from the first round.
Don't be shy! We adore hearing what you love, but also need to hear what you don’t love, so we know what to change to make it perfect.
Feedback Tips:
Your feedback is super important to help us create something that feels 100% you. Here are a few tips to keep in mind during the process.
Tips for success
Here is a short tip or reassurance for them to keep in mind as they review.
Don't forget!
Weekly check-in calls to stay aligned during the project
One-hour wrap-up meeting and video training
Three months of post-project support and Slack access
Brainstorming and concept development of 3 directions
Two feedback rounds, including revisions & edits
Testing & Review prior to project completion & launch
One-hour Discovery Session to get aligned on your vision
Research & analysis of competition and market
Custom strategy based on your business goals
The Full LIst
“My number one tip is just to be open to the process. The best ideas came from the most unexpected places!”
“I felt like I had my ICA nailed, so I was going to skip that exercise, but I’m so glad I didn’t! Ah-ha moments galore.”
“Do the the copywriting add-on! I tried to write my own copy, but what they came up with was WAY better”